Company Information & Customer Support

1. Corporate Requisites

AstrologyCalc.com is operated by ALIRA-EVEREST LLP, a limited liability partnership duly incorporated and registered under the laws of the Republic of Kazakhstan.

• Legal Entity Name (English): ALIRA-EVEREST LLP
• Legal Entity Name (Kazakh/Russian): ТОО «АЛИРА-ЭВЕРЕСТ» (Товарищество с ограниченной ответственностью «АЛИРА-ЭВЕРЕСТ»)
• Business Identification Number (BIN): 241140014252
• D-U-N-S Number: 758466996
• Director: Dmitrii Shchekotov
• Registered Office Address: Kanysh Satpayev St., 4/2, Office 1, Astana, Z01A3H5, Republic of Kazakhstan

2. Banking & Settlement Details

• Settlement Bank: JSC Kaspi Bank
• Account Number (IBAN): KZ03722S000042218844
• Bank Identifier Code (BIC / SWIFT): CASPKZKA
• Account Currency: KZT (Kazakhstani Tenge)

3. Customer Support & Cancellation Desk

Our dedicated customer support team assists with order delivery, astrological calculation questions, billing verification, and refund processing:

• Support Email: [email protected]
• Service Level Agreement (SLA): Response within 24 hours, 7 days a week.
• 1-Click Subscription Cancellation: Available 24/7 without signing in at https://astrologycalc.com/cancel-subscription/
• Refund Requests: Processed in accordance with our 14-day guarantee at https://astrologycalc.com/refund-policy/

4. Legal, Regulatory & Compliance Inquiries

For inquiries regarding KYB verification, acquiring gateways, payment compliance, intellectual property, or regulatory notices:

• Compliance Contact: [email protected]
• Data Protection & GDPR / CCPA Requests: [email protected]